Privacy Policy

1. General Information

This Privacy Policy explains how Albtech KS, Livoq i Muhagjerëve, 60000 Gjilan, Kosovo (“we”, “us”, “our”), collects, processes, and protects personal data when you use our website or contact us.

We process personal data in accordance with applicable data protection laws.

2. Data We Collect

We may collect and process the following personal data:

First and last name
Email address
Phone number
Company name (if provided)
Message content submitted via contact forms
IP address
Browser type and device information

3. How We Use Your Data

We use your personal data for the following purposes:

Responding to inquiries
Providing requested services
Improving our website and services
Ensuring website security
Fulfilling legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable, we process personal data based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Personal data is stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to ensure proper functionality and improve user experience.

Cookies may include:

Essential cookies (necessary for website operation)
Functional cookies
Analytics cookies (if applicable)

You can manage or disable cookies in your browser settings at any time.

7. Third-Party Services

We may use third-party service providers for:

Website hosting
Email communication
Security services
Analytics services (if implemented)

These providers process personal data only within the scope of our instructions and in compliance with applicable data protection laws.

8. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at:

info@albtech-ks.com

9. Contact Information

Albtech KS
Livoq i Muhagjerëve
60000 Gjilan
Kosovo

Email: info@albtech-ks.com
Phone: +383 44 475 114